A memorial page on edolences is a place of remembrance and sharing. Here's how to create a new page:

1. Log in to edolences.com/login.
2. Click on "Create new memorial page" in the main menu or on the corresponding button in your dashboard.
3. Enter basic information:
   • First and last name of the deceased person
   • Birth and death date
4. Select the desired language and visibility (public or private).
5. Click on "Save" to create the page. You can edit it at any time later.

• Avoid special characters in the name to ensure a clean URL for the page.
• You can add texts, memories, media and QR Angels later.

If you don't have all the information yet, you can save the page in draft mode. It is then only visible to you and not yet published.

• Can I create multiple memorial pages? Yes, that's possible without any problems.
• What happens if I don't upload an image? A neutral default image is automatically used, which you can change at any time.
• Can I manage memorial pages for other people? Yes, e.g. as a funeral director.

You can adjust information and content of an existing memorial page at any time - even after publication.

1. Log in to edolences.com/login.
2. Go to your dashboard.
3. Click on "Edit" (pencil icon) for the desired memorial page.
4. Make desired changes, e.g.:
   • Name, birth and death dates
   • Profile or background image
   • Visibility (public/private)
   • Biographical information or personal words
5. Click on "Save" to apply your changes.

You can add photos, videos or digital memories and update them at any time:

• Open the relevant memorial page and switch to the <strong>"Media"</strong> or <strong>"Memories"</strong> section.
• Upload new files or remove existing media.

• Changes not saved? Make sure you clicked "Save" after editing.
• Browser cache? Reload the page or open it in incognito mode.
• Page still in draft status? Drafts are only visible to you until they are published.

A QR Angel is a physical angel made of stainless steel with an individual QR code. It can be attached, for example, to a gravestone or memorial plaque. When scanned, the code leads directly to the associated memorial page on edolences.com.

To link a QR Angel to a memorial page, please follow these steps:

1. Unpack the QR Angel.
2. Scan the QR code on the angel.
3. Log in and select the desired memorial page.
4. Done! Your QR Angel is fully linked.

• Scan the QR code with your smartphone camera or a QR app.
• You will be automatically redirected to the corresponding memorial page.
• If the QR code doesn't work, please check the assignment or contact our support.

• Wrong page is displayed: Check if the code has already been linked to another memorial page.
• QR code doesn't work on the gravestone: Test the scan in good lighting. If the code is damaged, a replacement may be necessary.

After the initial assignment, the QR Angel is permanently linked to the memorial page. A change is only possible through our support. In this case, please send us an email: support@edolences.com

You can decide yourself who can see your memorial page:

1. Open the desired memorial page and click on "Edit".
2. Select the section "Visibility".
3. Choose one of the options:
   • Public: The page is visible to everyone and can be found via search engines.
   • Private: Only you and invited people can see the page.
4. Click on "Save" to apply the setting.

• Open the memorial page and scroll to the condolence messages.
• For each entry you will find options to <strong>hide</strong> or <strong>delete</strong>.

Condolence messages can be left by:

• Registered users
• People invited by you

If an inappropriate message has been left, you can remove it at any time.